It is strange to write what I am about to write. After all, my site is dedicated to Greek and Latin. You wouldn’t think that I would have much to do all day, actually. But, I am sad to say, my resources have been stretched to capacity.
And this has had consequences. Somehow I am constantly flooded new student registrations, account openings and support requests. This is causing severe delays. Though I keep trying to jumpstart my work on Facebook and on my site forums, I have had to limit most of my communication to email and customer support.
Although I am trying to move quickly to help everyone as quickly as I can, my task is difficult. I just cannot seem to keep up. For this reason, I am asking for your continued patience and understanding.
Now that the holidays are over, I am working hard to catch up. Every single forum post and email will be checked and answered, I can assure you of that.
Over the holidays, the learning management system tweaked their product. I am sure they were trying to make things easier. They made things worse. Before Christmas, adding new students to a course was a two-step process. It is now a six-step process. It is so slow and so infuriating that I actually contemplated shutting my site down.
Then, my wife reminded me that we have bills to pay.
Thanks so much to all of you who have reached out to me with positive feedback. I really appreciate it. And I really appreciate your patience and understanding as I get back on top of things – it means a lot to me.
I hope you are having a very happy 2018!
Dwane Thomas
